Refund & Returns

Here is a professionally written Refund and Return Policy for Kridhas Mart, including all your provided details:

Refund & Return Policy

At Kridhas Mart, your satisfaction is our priority. We strive to provide the best quality products and seamless service. However, if you are not completely satisfied with your purchase, we’re here to help.

🛍️ Return Policy

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return:

    • The item must be unused, in original condition, and in its original packaging.

    • You must have the receipt or proof of purchase.

  • Products not eligible for return:

    • Used, damaged, or altered products

    • Items returned without original packaging or accessories

    • Products marked as non-returnable or final sale

How to Request a Return:

Please contact our support team with your Order ID, product details, and reason for return:

Once your return request is approved, we will provide you with pickup details or a return shipping address (as applicable).

💰 Refund Policy

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed within 5–7 business days.

  • Refunds will be made to the original method of payment.

  • If you haven’t received your refund after the mentioned period, please check with your bank or payment provider before contacting us.

🔁 Exchange Policy

  • We only replace items if they are defective or damaged.

  • If you need an exchange for the same item, contact us at
    Email: info@kridhasmart.shop
    Phone: +91-8750482872

⚠️ Cancellation Policy

  • Orders can be cancelled before dispatch only. Once shipped, the order cannot be cancelled.

  • For cancellations, please email or call our support team at the earliest.

For any queries related to returns, refunds, or exchanges, feel free to reach us:

📧 Email: info@kridhasmart.shop
📞 Phone: +91-8750482872
🌐 Website: www.kridhasmart.shop

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